Ladder is not working now

The ladder does not work with the message ‘Downloading ranked map lists…’. I tried changing the region settings in the Blizzard app to Asia, America, and Europe and tried again, but it didn’t work. Please take quick action.

Also, the problem that my mmr and the other person’s mmr are not displayed during ladder matching continues to occur. Please solve this quickly too

same here “Downloading ranked map lists…” i am from chile