Failed Authentication error 2:5

Technical Support
8

So the problem is not in my PC thats a relief. I checked the firewall settings, reinstalled the game, reinstalled Blizzard app. Nothing worked so far

9

Been over an hour blizzard plzzz fixxxxxxxxx

10

yes i did same omgggggggggggg

11

same here! any update?

13

tengo el mismo problema no puedo iniciar , sera problema del servidor creo!

14

Hey all,

Thank you for the reports, we are looking into this now. Will update again once we know more.

10 Likes
15

thanks, i am having the same issue

2 Likes
16

I reset Windows 10 last night and while StarCraft II loads fine with prior purchases, both Cartooned and Remastered are gone from StarCraft. Like the others, I cannot log in in-game (even though the app was started from Battle.net).

I see that upon trying to log in in-game, there is an error message: “Failed to make initial server connection (Error 2:5)”

Please help!

1 Like
17

same here need fixed

18

Same here. Battle.net has been acting weird for me lately, also. (Sometimes when I create a game, only the background is rendered and none of the UI / player slots show up, old games are showing up that I can’t join for several days, etc)

1 Like
19

holy crap! I want to play. Get it fixed, Battle net:)

1 Like
20

Same here - SC Remastered not coming up and the authentication in game is not working.

1 Like
21

Ugghh why does this always happen to me. I JUST bought remastered, and I cant even login to play…

2 Likes
22

Shame this game has been out so long and has issues. I’d be fired

1 Like
23

Seriously. Tell us how to play the game we paid for?

2 Likes
24

Can’t Authenticate. Multiple errors like 2:5 and some other codes. Can’t log into battle.net, won’t authenticate that I am logged into battle.net. Did you guys purposely pull the servers on SC:BW remastered? What was the point of selling the cartoon version if you aren’t supporting the freaking game. Can you guys fix this GODDAM game. It’s been down all day, but EVERYTHING ELSE ON THE PLATFORM STILL WORKS FINE. Why the hell do you even sell and advertise the cartoon’ed version of starcraft IF YOU DONT SUPPORT THE BLOODY GAME.

2 Likes
25

How does a game this old somehow magically have issues like this when NOTHING ELSE ON THE PLATFORM DOES?

1 Like
26

I am having the same problem, glad it is not my PC.

1 Like
27

+1, been going on for like 4 hrs for me. Well, at least we got a were looking into it… but no update from more than that…

1 Like
28

la solución es cambiar a REGION ASIA y el juego entra sin problemas

THE solution is change region to ASIA and gogogo! (poor english)

1 Like