Yeah guys this fixed my issue. Check if you have any space in the name. Mine was MacBook Pro. So I changed it to MacBookPro and the game runs smooth!
Unfortunately, name change didn’t help with the crash I’m having. To begin with, the computer name in Sharing preferences was already one word with no special symbols. And I did try changing it to something else just to see if it has any effect. Alas, the crash is still happening (Vega 48, 8GB).
The name change issue was a different problem after a patch a few months back. It’s not relevant to the Catalina Radeon crashes here.
I’m still keeping track of the reports here and our teams continuing to look into this issue. I’ll provide updates when possible, but I cannot thank you all enough for your cooperation, patience, and understanding on this matter!
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MacOS 10.15.5 is out. Does it fix the issue?
I just purchased the 2020 MacBook Pro with integrated graphics and I have the latest OS (MacOS 10.15.15) and I cannot play SCII. It just crashes immediately. My Blizzard app is up to date as well.
I haven’t heard that 10.15.5 should resolve the crashes. The kernel crashes should be fixed after 10.15.4 though. With the driver update though, it’s worth a try to see if it may reduce or help with the crashes.
@Savio, the immediate crashes are likely not related to this issue, could you try the suggestions on this post?
I still get the crash on 10.15.5. using 4.11.4.78285 on 2017 iMac Pro with Radeon Pro Vega. Using High graphics with Metal.
I could not finish a single multiplayer game after “upgrading” to Catalina. Past 3 days I played 3 multiplayer games. About 10 minutes into all these games everything froze and restarted the mac.
So, I am pretty sure 10.15.4 has not fixed the issue (at least not for everyone).
Maybe after 6 months of crash people just abandoned the game and that is why you guys don’t see as many reports.
Sigh. I loved this game man…
How about setting the Graphics API to OpenGL 4.1?
The kernel crashes might have been resolved, but the game still crashes occasionally, albeit without causing the kernel panic. This is on Vega 48. I’ve switched back to OpenGL as a workaround, but the issue at large is still there when Metal API is used.
A similar issue remains Heroes of the Storm (Sky Temple map). Similarly, kernel crashes are gone, but the game still crashes on that map if shader settings above Medium are set.
That worked like a charm. Thanks! You guys are the best.
SC2 4.12.0 is out. Curious if this resolves the Metal crash issue.
iMac Pro here, Vega 56, 10.15.5. My mac hard crashes whenever I get into a big battle. Music keeps going, mouse moves but nothing is clickable. I have to hard reset. I haven’t tried OpenGL yet, but I shouldn’t have to.
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MAc Book Air here, since upgraded it to Catalina my game lets me into the menus and everything without an issue, but when i try to make it to match it gets stuck on loading screen forever. Have waited almost 30 mins and no response or crash but doesn’t let me into the game. Can anyone help me?
Everything in Mojave ran perfectly, why does apple hates gaming so much?
mac book pro, after reboot(trying multiple times) game not starting
MacOS 10.15.6 is out. Does it help with the Metal API/Radeon issue?
well - i just started having window server crashes on my MacBook pro - and i was having virtually no problems before hand.
here’s the top portion of the crash report:
panic(cpu 2 caller 0xffffff7f9eb0aad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
service: com.apple.logd, total successful checkins since load (2090 seconds ago): 210, last successful checkin: 0 seconds ago
service: com.apple.WindowServer, total successful checkins since load (2060 seconds ago): 194, last successful checkin: 120 seconds ago
Backtrace (CPU 2), Frame : Return Address
0xffffff92561c3720 : 0xffffff801df1a65d
0xffffff92561c3770 : 0xffffff801e054a75
0xffffff92561c37b0 : 0xffffff801e0465fe
0xffffff92561c3800 : 0xffffff801dec0a40
0xffffff92561c3820 : 0xffffff801df19d27
0xffffff92561c3920 : 0xffffff801df1a117
0xffffff92561c3970 : 0xffffff801e6c1b28
0xffffff92561c39e0 : 0xffffff7f9eb0aad5
0xffffff92561c39f0 : 0xffffff7f9eb0a7fa
0xffffff92561c3a10 : 0xffffff801e6539ce
0xffffff92561c3a60 : 0xffffff7f9eb09cfe
0xffffff92561c3b60 : 0xffffff801e65cbf3
0xffffff92561c3ca0 : 0xffffff801e0035e2
0xffffff92561c3db0 : 0xffffff801df203c8
0xffffff92561c3e10 : 0xffffff801def6d15
0xffffff92561c3e70 : 0xffffff801df0db22
0xffffff92561c3f00 : 0xffffff801e02c065
0xffffff92561c3fa0 : 0xffffff801dec1226
Kernel Extensions in backtrace:
com.apple.driver.watchdog(1.0)[832CC890-EE61-33E0-8FD4-8D354BCD0921]@0xffffff7f9eb09000->0xffffff7f9eb11fff
BSD process name corresponding to current thread: watchdogd
Mac OS version:
19G73
Kernel version:
Darwin Kernel Version 19.6.0: Sun Jul 5 00:43:10 PDT 2020; root:xnu-6153.141.1~9/RELEASE_X86_64
Kernel UUID: 783946EA-6F11-3647-BF90-787AEA14B954
Kernel slide: 0x000000001dc00000
Kernel text base: 0xffffff801de00000
__HIB text base: 0xffffff801dd00000
System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 2109604789592
last loaded kext at 536977994944: >!AMikeyHIDDriver 131 (addr 0xffffff7fa5e6b000, size 16384)
last unloaded kext at 2055282521461: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f9f9e9000, size 24576)
It is disappointing as i felt i was making some progress in my horrible ladder play
SC2 version 5.0.0 was released today. Any change?
today i tried with 5.0.0 but nothing change=(
mbp 16-inch, catalina 10.15.5
Hey folks,
This appears to be a driver level issue, so it’s not something we were able to patch with 5.0. We’ll need to wait for the next build of Mac OS to see how things go there. We haven’t confirmed the Radeon Driver crashes have been fixed on Mac OS Big Sur, but once it comes out we’ll be able to check again.
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Hey everyone. I found a solution on my mac.
My symptoms:
Battle.net would load but SCII would not launch without errors
I tried, Changing Comp name, resetting Battle.net Game Settings, uninstalling and reinstalling, resetting SMC and DRAM. Nothing worked.
It was not starting at all and was giving an error. Since I do technical support on Macs and have been using Catalina for some time, I figured it may have something to do with the permissions in Catalina for the app.
I went to System Preferences > Security & Privacy > Full Disk Access. I then clicked the plus and added Battle.net as a trusted program.
I also added battle.net to Files and Folders in the same Security & Privacy area.
After I added those two settings, I was able to launch SCII. The program worked, but I had no cursor. I was able to see the highlighted fields, so I went to settings and graphics. I changed the Metal to OpenGL and restarted the program. I then got the cursor back and it seems to work.
Hope this helps someone! It was frustrating…
Brian - ADVYON
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