Some heroes are difficult on ladder mostly because teammates don’t know how to coordinate with them.
I.e. Hammond and Sombra
You’d think devs could do a small commission for a YouTube video on common team coordination strategies for these heroes. Then feature it on the launcher.
Heck, maybe even expand that into a basic shotcalling video.
Alternatively they also could add some UI/Sound queues that make it more obvious when to coordinate. I.e.
👾 Buff Sombra's Team Coordination
Not sure what could be done for Hammond