Before you say “post on reddit or corsair forums” I did that but the response time is usually pretty long so I’m posting here because some people might have the same problem
I use a Corsair void rgb elite wireless headset. I always charge it over night sometimes 12 or more hours and it never ever get’s fully charged…the most I’ve seen it was probably 94 or 95%…last night it only charged to 88%…and this is has been happening since day 1 of owning this headset. AND I had a similar wireless corsair headset before this one and that one had the same problem of not fully charging…
anyone else get this problem if so is there a fix
thx
I’ve had wired headsets and once I switched to wireless I’m never going back…
and I’m not looking to replace my headset as a fix…that’s like buying a whole new car just because you got a flat tire.
right but from day 1 it didn’t charge fully and this has happened with 2 wireless headsets that I owned…maybe the problem is the iCUE software and/or corsair itself
I have bad experiences with corsair products - though there are worse options - but it sounds to me like whatever outlet you’re using to charge is another suspect. Try multiple outlets and make sure all devices are plugged into a surge protector.
Also, side note, buying a new headset to replace the old one over faulty wiring or power problems is not like replacing your car because of a flat tire. It’s like replacing a car because it’s at 210k miles or only 210 miles and, either way, will not start.
If I may make a suggestion, steelseries next time. I’ve bounced around with corsair, Asus, and razer peripherals, but the only equipment that’s served me well for years on end is steelseries.
well I did as someone suggested on another forum and that was to charge it directly through an outlet instead of the USB port on the PC…turns out that was the problem. Something about the PC having lower amps for safety reasons so it was purposely not fully charging. I instead used my phones USB adapter and plugged it directly to the wall and within a couple hours it charged to 100% fully…
All these years of PC gaming I had no idea about this lol
You never plug anything into an electrical outlet directly unless it’s clearly designed for it, like a three-prong plug or a charger with a DC/AC adapter made by the manufacturer for a specific device.
So, like, Samsung’s recent bullhonky where your phone comes with a cable that’s just USB-C at both ends? You’re supposed to plug that into a computer and nowhere else unless you get a Samsung-manufactured USB-C charger with the adapter.
Third-party chargers are unhealthy, even if they’re designed by good manufacturers but meant for use with other devices.
I did think it seemed odd that corsair would goof that consistently, though. It’s not a favorite brand of mine, but they’re not awful, either.
PC USB ports vary a lot but I typically don’t recommend using them to charge devices.
I will always recommend a good powered smart charger, preferably one with intelligent management, Qualcomm if possible, and decent wattage support. Anker does make some good units that can charge multi devices starting at 30 to 40.
A decent quality phone charger will also work. For speaker devices you want a 2.4A or better capable charger for faster charging too.
Honestly, its mostly the cheap ones that are unhealthy. You can get good brands that work just fine. I mean think about it. Many phone manufacturers and other devices don’t even include chargers anymore. How else are you supposed to charge them? Guess? Just stick with quality brands and try to avoid buying purely on price and you will be fine.
I’ve had my headphones for 5 or 6 years and have used them regularly/daily. The charge still lasts a very long time and they charge up quick too. I will say though they were expensive and are just headphones and not a headset.
I charge it using either my phone or iPad adapter and a charging cable I got from a wireless phone charger that didn’t work (the cord that came with the headphones was super short so this one was longer and more convenient).
I think that may be a sigh to switch brands…
Unless you charging it through the pc was the issue
The worst thing about that though, I spent time doing some research on the manufacturer website. They don’t ship these with a charger, and nowhere on the site do they list the charger requirements or best performance instruction. Perhaps they put it in the box, but nothing on the site.
After reviewing the manuals:
It has a Li-Po battery. (Lithium Polymer)
HAH.
All the relevant info is IN the main manual.
Charging
The CORSAIR VOID RGB ELITE WIRELESS Headset must be fully charged before its first use.
Connect the USB charging cable to any working USB port on your PC.
Connect the USB charging cable to the CORSAIR VOID RGB ELITE WIRELESS Headset.
The CORSAIR VOID RGB ELITE WIRELESS Headset battery has no “memory effect”, so there is no need to completely discharge it before recharging.
Remember that the USB charging cable requires a high power (USB 2.0 or better) port. Some USB ports found on older devices do not support USB 2.0.
FOR OPTIMAL WIRELESS PERFORMANCE
Place the wireless USB transmitter in an open, unobstructed area.
Make sure the battery is fully charged before initial use.
Do not leave the battery fully discharged for long periods. Battery life is maximized by keeping the battery in a partially charged state.
If RGB lighting effects are unimportant to you, they can be disabled with iCUE to extend battery life.
Remove the USB charging cable promptly after the headset has been fully charged.
Keep the headset at room temperature (20-30°C or 68-86°F).
Good to find correct info. Too bad they don’t have the recommended optimum charging rate, other than “high power”. That to me says 2.4A minimum btw.
A few things to note:
Yes, their computer most likely has a USB 2.0 port, probably a 3.0 port. However as I mentioned earlier, computers have different charging standards, and as such, they are not always going to work as expected, even if they should. Something like a headset I would usually recommend charging with an external charger whenever possible. Take any device, most computers will charge them, but often a lot slower than they would on a regular brick charger.
Pro tip for chargable items, charging them to 100%, and leaving them charging at 100% is usually bad for the batteries.
I tend to take things off charging at around 85% - 90%, and plug in charger at around 20%.
The battery indicator isn’t completely accurate because there are a few reasons why:
1.) It doesn’t have a true battery gauge like you find on a phone because such a component is actually really expensive (and usually reserved for cell phones). As a result, our LED indicator is very generous in how it displays color. Even though you see amber, its still going to last up to the hours we promised. The headset may never actually report 100% to become solid green but anything between 90-ish% means its near full. You can test this yourself by using the headset and timing how long it lasts (with the knowledge that no RGB lighting = more battery life).
This, this, this. Never charge devices to 100% unless you are going to closely monitor them and unplug it as soon as it hits 100%. There’s a reason that phones have a battery saver mode that stops charging once it hits 85%
While that’s true, it has been established by the user above that the unit fully charged in 2 hours using a phone charging brick.
So charging rate and completion was being severely hampered by using the PC USB port. Which is precisely why I normally don’t recommend charging devices from your computer in the first place.
Which has nothing to do with the accuracy of their “meter”.
Game on.
And as we have already noted above, we agree with you, but not everyone micro manages their charging habits. They find that too annoying.