There is no pin to point. It’s a mix and mash of things:
- Lack of individuality: You need help to even consider doing your job. You can DPS on your own, but your can’t tank on your own.
- Lack of individuality 2.0: Mei, Reaper, Doom and Sombra. Tanks are hard countered just like Brig deleted Tracer, except as a DPS your can switch to deal with that, tanks cannot. All you can do when those heroes are in game is yell “focus hero X” on voice chat and hope your team cares. That’s the ultimate feeling of powerlessness in a power fantasy game.
- Excessive CC: We had a massive increase in CC over the years, not only 8 out of 10 new heroes had CC, and 5 of them had more than 1 CC and a hard stun by the way, we also saw multiple buffs to already existing CCs. There were some nerfs too, but not nearly enough. To lose control of your hero is very frustrating, particularly when it’s your job to create space and push up onto better position.
- Global Armor nerfs: Did literally nothing to improve sustained DPS viability, but made tanks heroes even more reliant on healing.
- Lucio speed nerf: Frogboy enables half the tank roster, not even being hyperbolic, it’s Rein/Zary and Winston/Dva. It speaks to the first point of lack of individuality, but it also means the already limited roster gets even smaller because of viability concerns.
- Speaking of limited rosters: There’s 4 main tanks if you count Hammond, only 2 of which are frontliners. Rein needs to be run with Zarya, Winston with Dva. Once more, it speaks to the lack of individuality, but also to the limited numbers. We need alternatives to those synergies.
- Limited aesthetics: Who would rather be in a power fantasy, a slender nurturing support, a big fat bullet sponge or a badass ninja cyborg with a gosharn dragon spirit? Yeah, it speaks for itself. We need new tanks and support that break the mold and are more varied and don’t look like the archetype.
- Poor feedback and UI: Medals, cards, POTG, the interface… They all suck and reward eliminations much more than anything else in this game. It’s the biggest problem in Overwatch if you ask me. People play wrong because the game tells them to and on top of that, tanks and supports gets far less positive feedback than pew pews.