Why doesn't Brigitte look like she did in the cinematic?

“They’re all the same except these 7 people”. Don’t forget Zenyatta, who the devs have gendered as male.

Jokes aside, I don’t agree. Some are similar (Soldier and Reaper) but if you look at them they have different shapes. Partially because of the clothing but it still means a different shape. Reaper has very broad shoulders and a tiny waist while Soldier is boxier all over (butt included lmao).

And that’s just bodies. Looking at their faces they all look wildly different, AND they’re allowed to look their actual ages. Ana looks 40 at best and she’s older than Reinhardt, Mercy and Mei both have convenient reasons to look 19 at 40. Soldier has scars and stubble and a distinct jaw, while Torb has an entirely different face shape and size and such. The women more or less have same shape, same face, same height.

The men and the women in this game look like they’re from different genres.