When will the comp banns be fixed

soooooo. i was playing 5 stack and the game crashed for everyone when we updated it. so we restarted, and played like ussual. and maybe 1 or 2 days later i find that i have been banned, and when i check up on my friends they seem to be banned too. i even bought the battlepass to play overwatch and earn rewards. i am confused why we gliched out of 1 game. and resulted in ban.