Edit before even posting: I’m so sorry this has become such a long message, my friend <3 Read if you have the time!
Here’s the thing, I agree with almost everything you said and I can see your heart is in a good place. We need more people like you in this community, imo.
I just don’t think that all the good done in the world is worth turning a blind eye for bad things happening. I could buy a car, a house, fix electrical problems and all these kinds of things for my parents, but it wouldn’t excuse leaving them stranded in an airport waiting for me to pick them up mid a heavy rain with no other means to get home, would it?
We have bugs with lots of characters in the roster (rein, doom, sombra and symmetra just to name the usual suspects) and balance issues I guess are just common. I believe as well that this is the best the game has been balance-wise since I’ve started playing it! I love LFG and endorsements are cool as well. Private profiles are OK! But I reserve the right to disagree with these support changes, even thought I think they are a way to try to fix it, so I don’t see why not give it a shot, right?
I think it’s healthy for the game the community being divided as well. One could argue the game would risk getting stale or too niche-y if everyone had the same opinion on all matters. What’s not healthy is when people decide to bash their heads against each other instead of discussing (that’s why I said we need more people like you, here you are, you disagree with me - at least partially - and still are respectful to me, so we can hold a conversation.)
Back to the matter at hand, I also think the content starvation is not OK. Clearly they’re thinking big scale in the future of the game with Overwatch League and I love that they want to preserve this beautiful and wonderful game for generations, probably.
But leaving it to collect dust as we play the same maps and modes over and over again, not doing what they said they would do (polishing previous events, maybe adding new game modes even) and allowing some very important characters such as healers and tanks to become bug-riddled is just risky to say the least, right? Right now I get the feeling like the game is 5 years old and in maintenance mode.
Don’t get me wrong, I still love playing it, but it concerns me for what the future hold in stock, you know? How does it end if it begins like this?
Idk, my friend, I think our devs could be handling the situation a lot better.
(Even though I agree that they 100% shouldn’t answer here! xD)