We need support for Blizzard support

…How is Blizzard Support so… unsupportive?!

“Have a problem on Android? Here are solutions for Windows.”

“Have a problem on Windows? Well **** you, here are some tips on how to address android issues.”

“Have you paid for something that you never received? **** you. You’re not getting it.”

“You want a refund for the thing you didn’t get, but still paid for? Best I can do is banning you for a month.”

I have yet to find any single reasonable request that they will actually help with. Even something as simple as saying “the Android app is acting weird” is too much for them. When the topic is unambiguously an Android platform issue they’ll give you tips for the windows platform.

I speak no hyperbole when I say that, to this day I still have never had an interaction with blizzard support that was actually helpful.

If blizzard isn’t actually going to fix things then we’re going to eventually need to get a support department for the support department.

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They are like a Mercy pocket in a duo: They support the marketing department, you can go eat a bag of Sojouurn one-shots.

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I have no idea why they bother paying them when they could just… Not have a support team and virtually nothing would change.

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what do you mean?
OW has no support
if you click through their support site to overwatch they will only tell you to look at the forum

and even if you open a ticket you only get copy paste answers written by their indian callcenter
literally had this happen
i complained about it and the fact that even those answers didnt adress my problems and got an actual answer back that STILL DIDNT ADRESS MY PROBLEMS
but they closed the ticket…