Watchpoint PS4 Issues

Not surprised that lots of people are having issues with the Watchpoint Pack. I tried to troubleshoot some of these issues but nothing seemed to have work. Let me start by saying that I own the hard disc version of the Overwatch Origin Edition. I later found out that on my PS4 App, it gives me the option to download the new Watchpoint Pack to my console but it will only allow me to download it if I uninstall the game from my PS4. So I did. Then I selected on the Watchpoint Pack edition from the PS4 App and clicked the ā€œdownload to consoleā€ button but it started to reinstall the digital version of the Origin Edition. It gives me the option to choose the Watchpoint Pack but for some reason only installs the Origin version of this game. Then other people say to select a different language setting on the PlayStation and/or buy loot boxes and it’ll unlock the Watchpoint Pack. Nothing worked. It also says that the Watchpoint Pack is still in store and not in my library, if that matters? I also received a notification on my PS4 saying, ā€œFrom PlayStation: Overwatch 2 Watchpoint Pack. Thank you for your purchase. Unfortunately some content was not delivered to you when it should have. We have now automatically added this content to your account. Apologies for any inconvenience caused.ā€ And that was it. I still have no idea how to get what I paid for and it’s extremely frustrating that no one from either of these major companies have any idea what’s going on. If anyone has any info on what to do to get this to work, please post below. Thank you.

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I think the only part of the pack you will get right now is the legendary edition of overwatch

You will get immediate access to the beta on the 28th when it’s out

And everything else (the skins and virtual currency) will be when ow2 drops on oct 4th

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I appreciate the info and I hope you’re right. My only concern is not getting into the beta, I think, along with many others. It’s 2 days away and just hope the people who bought the Watchpoint Pack get an email or something by then. Thanks again.

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I haven’t gotten any form of notification on my PS4. When I checked the PlayStation App, it says I purchased it though. Hopefully when the beta drops, everything will be sorted out.

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PlayStation seems to be having an issue downloading the beta after purchasing the bundle. I’m on Xbox and after buying it, the beta was found in my game library, ready to be installed, was only about 100MB.

Apparently Overwatch was mysteriously removed from the PS Store so I’m thinking that may have something to do with it, seeing as the bundle is considered an add on. This at least seems to be the case for two of my friends on PlayStation who have bought the Watchpoint Pack. My brother is also on Xbox and like me, he had no trouble downloading it. So it must be a PS issue.

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That’s the word that scares me, ā€œhopefullyā€. I’m hearing people having issues with Sony saying it’s Blizzards fault and Vice Versa. No one at either of these Goliath companies seem to know what’s going on. It’s a little embarrassing to say the least. But I hope you’re right. Let’s hope by Tuesday these issues are eradicated and we all get into the Beta. But I’m not holding my breath. Especially on Blizzards end.

I would actually appreciate if you could see if ow is removed from the Xbox store

I checked on battle net and the eShop and overwatch can no longer be purchased, instead you just buy the watchpoint pack (which makes sense as it’s basically overwatch+ more)

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Since you got the notification that was sent from Sony; can you at least see the OW2 beta app in your PS4 library?

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You cannot seem to buy Overwatch Origins at the Xbox store website but you can buy the Watchpoint Pack. On the PlayStation App it says I need to download the game to my console but the only way that works is if you delete/uninstall the current game you have and you are then able to download the digital game to your console. The only major issue with that is, once you download the game to console you’re just reinstalling the Overwatch Origins again and not the Watchpoint Pack. That’s where the issue is. I did that yesterday and all I got was the digital copy of Overwatch Origins when it should have been the Watchpoint Pack.

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Hmm I’ll check after this match, one sec. I’ll edit this post with my findings

Edit: Yeah, I see Overwatch Origins Edition on here.

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No I cannot. All it says that the game was purchased but currently it’s not in my library.

Yikes. That is very concerning. I really don’t feel like having to deal with Sony customer support, again. Most recently dealt with them when trying to get a refund for Battlefield: 2042. It didn’t happen to say the least.

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Yeah I’m not too thrilled about any of this. This really needs to be dealt with asap.

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It’s the day of the beta And I still haven’t received any notifications to download any beta. Now I’m really starting to get worried.

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I bought the Watchpoint pack when it came out. Every time I go and check the PS Store it says that I haven’t bought it but I also got the same notification from Sony about some content not being delivered. I’m really hoping I don’t have to spend yet another $40 just to get the beta

My problem is the same, except I never got the notification from Sony, so the only proof I have that it went through is the email from Sony and the removal of money from my bank account. I’m at the point where I’m just hoping everything goes smoothly.

I’m sorry that this is happening to you as well. Sony and Blizzard better fix this because a lot of people are going to be mad if they can’t get something they paid for. I’ve even tried finding some way to ask Sony for support on it and I can’t find anything

Yeah, if things don’t work as they should I fully expect massive backlash. It just baffles me that on Twitter both Sony and Blizzard’s customer supports have said the issue is fixed, but people are still having the problem. And then just radio silence from then on.

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To everyone reading, I’m currently on hold with Sony waiting for a rep. We have about 18 minutes before the open beta. Sony better have answers and if so I’ll post. If not then figures crossed something good happens!

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Thank you. I know, the beta starts soon and I still haven’t received anything to download.