Had this happen for a couple of games last season, but it’s happening almost every game now. Everyone is muted in chat, sometimes I’ll be in group chat with another person, sometimes we’ll both be in game chat and sometimes I’m in game chat by myself. Everyone has a mute icon, I can’t hear anyone, and no one can hear me (this is for both group and game chats, even in pre-game lobby). Super frustrating and I have no idea why it’s happening.
I’m on Xbox series X, endorsement level 5, I don’t have a comms ban on xbox or on Overwatch, any help would be greatly appreciated!