Unable to launch Overwatch since BEFORE the new event

Technical Support
1

Hi,

I’m having issues connecting to the game and have been since before the new event released.

When I open the game it keeps saying ‘trying to connect’ but it fails. It then asks me to log in again but this time on the game.

I log in, and it asks me to verify with my authenticator, which I try to do but it doesn’t work.

I’ve tried multiple times to scan and repair, and have also fully uninstalled Overwatch and reinstalled it but it’s still not working.

is anyone able to help me out?

Thanks

2

If your authenticator isn’t working, you may need to address this issue privately via ticket with Support staff.

https://us.battle.net/support/en/help/product/overwatch/1057/1059

3

Are you currently connecting through a VPN? If so, let’s try disabling it and test with your normal connection.