While picking a hero during a competitive game everyone was suddenly kicked from the match with the 'server closed unexpectedly" message, but we got trapped on the main screen (our in-game chats were still working so we could all talk).
The game was stuck on searching with it saying “game found, joining game” at the top of the screen. Pressing the cancel button did nothing, and the only way to escape it was to shut down Overwatch (I waited around 5 mins and nothing changed), but this resulted in the game thinking we ditched the match.
Lots of people lost endorsement levels (we talked about this in the chat since this happened before we even shut down OW), and the game also gave us temporary bans and SR loss.
I took a screenshot of it too to show me clearly typing in match chat while on the main menu but it won’t let me post links to show it and I can’t see an attach image option. I don’t really care about the Sr loss personally, but it still shouldn’t happen when a server crashes.