Tracert Routing to UK while playing on west coast

Technical Support
1

Hey, I have been getting constant packet loss type issues such as double ghost firing on hitscans. I ran a tracert and it is jumping to an IP in the UK, even though I play on US west servers. Here is my WinMTR. Is there anything I can do on my end to help this issue?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 1804 1804 4 23 226 13
10.35.48.1 - 0 1804 1804 9 23 217 15
100.127.73.138 - 1 1789 1785 10 23 344 20
100.120.100.10 - 0 1804 1804 10 25 235 16
68.1.4.252 - 0 1804 1804 21 37 248 23
68.105.30.130 - 0 1804 1804 21 40 259 24
ae1-br01-eqla1.as57976. net - 0 1803 1803 25 216 2041 206
137.221.68.81 - 0 1804 1804 21 38 264 24
lax-eqla1-ia-bons-03.as57976. net - 0 1804 1804 21 36 251 27
24.105.30.129 - 0 1804 1804 20 35 247 23
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2

Locations for IPs are not updated often, sometimes displaying info that is over 5 years old. If you were routing to the UK from the West Coast, your ping would be much higher.

There’s no packet loss in this test (the 1% on your ISP hop doesn’t continue throughout), however, your home network has an issue.

This is the ping between your PC and the router/modem. The value I marked above shouldn’t be more than 10-12ms at worst, but it’s 226ms. This would explain the in-game behavior you’re experiencing. Are you playing on WiFi? If so, you may want to switch to a cable.

3

Thank you, didn’t even notice that. Probably the router supplied by the ISP to blame, I had the same issues on a wired connection as well.

4

Yeah, they recycle junk at most ISPs. I’m about to go switch my modem out because it’s responding slowly, too.