On my Playstation 5 I don’t see player’s names on the Top 500 Leaderboard for console. I see their title, games played and heroes, but not their name.
When I go onto my Xbox Series X the player’s names are there, like they should be.
I don’t know what could cause this on my Playstation 5. I have rebuilt the database and reinstalled the game and still I the issue still persists.
You are not alone in experiencing this bug. I’ve linked the competitive bugs megathread at the bottom of this post, which archives and documents almost every competitive bug. I’ve compiled a list of similar posts regarding similar bugs under: Not Appearing On Leaderboards (Season 4). Please help in spreading the word about this megathread and other related threads regarding these issues.