I feel like this just phrases EVERYTHING perfectly.
The DVa short wasn’t bad. It just wasn’t excellent, and coming from a company that has produced nothing but excellent shorts (Rise and Shine not included, perhaps) in the last 2 years, we’re bound to be disappointed.
Personally it also lacked the emotional impact and reasonable change in character.
For transition, in Rein’s short, Reinhardt’s change in perspective is enabled by the fact that his mentor sacrificed himself to right Reinhardt’s mistake. That makes him a changed man (a bronze Reinhardt to a Grandmaster Reinhardt if you will).
In Dragons, the fact that Genji is alive and truly forgives him leaves Hanzo reconsidering his own worth (as seen in his hesitation at the end).
But with DVa, a rightfully proud fighter, she just suddenly realizes that having friends makes her better, without any transition or reasonable change in perspective. That makes the story somewhat lacking in terms of transition and emotional appeal.
Talking of emotional appeal, there really wasn’t much.
I still remember the way my heart lifts when Winston decides to recall Overwatch.
Or the way my heart drops when Tracer looks down at the scene and says “No no no”.
Or how touched I was when Genji says “Perhaps I am a fool to think there is still hope for you. But I do.”
Or how sad I was when I realized that Balderich was going to die, for Reinhardt’s mistake no less, but still get goosebumps when he dons his helmet and goes out like a knight. The slow-motion sequence right after Balderich charges in was so emotionally saturated that everyone i showed the short to was silent.
But Shooting star just lacked that appeal. It just…didn’t have it. There was no gut-wrenching scene, there was no touching scene, there was nothing that triggered any kind of reflection. There was no plot twist, nothing out of expectations.
That’s basically it. Shooting star performs within expectations in every aspect. But for a company that usually exceeds expectations, it just wasn’t adequate
Edit: Just want to add that you don’t need death to make a emotional scene, although it is a powerful tool. Look at Genji and Hanzo. You didn’t need one to die. All it takes is a good story. Just the sentence “I have forgiven you, brother. Now you must forgive yourself” is emotional. It doesn’t need death or anything gory