This is one of the matches I’ve done in Comp:
1VMDX2
Even though it was a win, I do not think I was doing so hot since I was getting killed a lot. I don’t know how to position well, and if I go on top of a building, I can’t; I felt though even when I healed my team was dying a lot.
This is a pretty bad loss replay:
TAWWPF
I don’t know if I should have charged with my Rein or just backed out. 
I’m feeling very discouraged on not playing well.
Start by telling us here on the forums what heroes you played/ are used to playing?
(I mean It’s good to know what heroes you played before watching the replays, you know?).
Your first priority as support is not dying. When you die, your whole team dies. So you need to figure out where to position yourself to make it harder for the enemy team to kill you.
Oh yeah good point,
I am playing Bap in both games. (in unranked I change to Lucio)
If I put myself in a position where I can’t get hit, I have trouble seeing where my team is too heal or they are in a position where I have to come down and fear on getting killed.
You have to learn where to draw the line. At some point your teammate will be out of position or over extended and needs to respect Line of Sight or die. Use the “fall back” voiceline if you are not in voicechat with them.
What if I use the fall back line and nobody falls back? (had that happen a few times)
Sadly you cannot depend on your teammates to pay attention. Ultimately you will need to pick the best support hero you deem best. For myself I’ve had good results as ana/Baptist but i seem to have better results as Moria.
It’s up to you to determine your best support.
It’s not about being in a position where you can’t get hit. Otherwise you can just stay in spawn and never die. It’s about finding a balance where you are useful while simultaneously making it difficult for the opponent to hit you. A good position is constantly evolving depending on map, team positions, and compositions. In some cases, the difference between a good and bad position is a simple step to the right. A good rule of thumb is if you can see the enemy, they can see you too. Reduce the number of enemies you can see at one time.
The only way you can be 100% safe, is to never leave spawn. You wont be winning games that way, youre gonna take a few deaths. Everything you do comes with risks. So, you need to be aware of whats going on. Whos alive on each team, where everyone is, and what they’re trying to/are going to try to do.
Then you need to decide which action you can take that will give your team the most advantage/best chance of winning.
Ok, so before anything else…
After watching the first minute of the first replay code, I have to ask. Whats your rank?
Also, at least imo, the 2nd replay code is of very little use because it is qp instead of comp.
I really never thought of it that way.
I’m still Bronze 5. I don’t play much Comp because of how stressful it is, heck I don’t play much QP because it’s very stressful like comp. The losses really demotivate me a lot.
As lucio i basically wanna stay on a wall- just above reins hammer swing range. I dont wanna be so high that i single myself out and make an easy target or take myself out of AOE range-- but dont wanna be so low to get squished by short ranged attackers.
At the right middling height you have an off angle so many dps arent headshotting you or if they want to- theyd have to pull their aim much higher than theyd normally want to hit you and then adjust low.again to hit your teammates. And stay moving or hovering. Be on the ground as little as possible. Itll def take practice with lucio cuz you gotta be able to aim while you do it… and track ults and watch the team to heal or boost or peel for other support, etc.
Bottom line- i find just above reins swing height to be the sweet spot in most cases. But mind thats relative to your team- so if your team has high ground and rein is below— still be that height above your team. Pretend the floor is lava at all times. Keep the enemy having to make constant adjusments to hit you and/or adjust back to normal aim height for the rest of your team.
A good awareness of the area is essential. You should check to the sides, above you, and behind you frequently – a support is a high-value target and the meta right now is favourable to flankers.
Knowing where cover, healthpacks, and teammates are is also very useful. Sometimes all it takes to discourage a flanker is linking up with one of your DPS.
Try to stick with your team. You’ll usually be behind them for ease of healing, but if you’re being pressured, don’t be afraid to move into the crowd of your team and use them as human shields. You’re a support; if they keep you alive by absorbing damage, you can keep them alive by healing it off.
That said, sometimes you are better off going with one other teammate instead of two – sometimes one of your DPS will be a hard carry, or your tank is the only other person playing the objective. If you have to let a DPS with 3 elims die to keep up the carry while they ult, do it. If you have to sacrifice two flankers to push the payload to the terminal with the tank, do it. The rule of thumb is basically to put your resources where they’re going to win the game, even if your trash Genji yells at you in the chat, lol. You’ll start getting the hang of who to stick with or when to pocket someone, etc. as you gain experience as a support.
Finally, a few random tidbits. Make sure to do a little damage whenever your team isn’t in imminent danger of dying. Don’t be afraid to run away from a lost fight. If you’re playing Zen, don’t use your ult to stall unless it’s the only thing keeping you from a loss; it’s way too valuable an asset. Prioritize the other support when you’re healing – the two of you can prop up the other three a lot easier if you’re both still alive. Don’t just leave Lucio on healing mode all the time; the speed boost is great for shuffling your team around and getting them into advantageous positions. And finally finally: don’t beat yourself up for making mistakes or losing games. It happens to everyone, and it’s a learning experience. I know it can be hard to really internalize that, but just remind yourself that you’ll be a little better next week, and the week after that, and in a few months you’ll be pulling off plays you never expected to.
Good luck, new support main! Have fun!
Something i do with lucio to get a stubborn teammate to fall back— is have speed on behind them- and start pulling away from them so they arent in the AOE anymore…then dip them back in-- and out- this gives them the feeling that speed is coming and going— and most of the time they want the speed- so theyll back up a little to stay in it… then i pull back a lil further… and many (but def not all) get the message that they should be backing up- or they jus do it to keep their speed. But basically by flirting that speed AOE on and off them- im coaxing them back to safety- wether they realize it or not.
Something he said is super crucial— sometimes all it takes to discourage a flanker is linking back up with your dps
THIS CANT BE UNDERSTATED
We all have fight or flight instincts— in this game— if youre instinct is to run— thats okay— but where you run is crucial.
Think RUN TOWARD my team— NOT run away from the enemy.
Running away from the flanker only isolates you further— getting you killed and your team more cut off from your much needed support.
If your team is mostly dead- the same applies- get out and run back toward your spawn to meet them rather than staying there to die, charging your enemies ults more. Then youll just spawn late and get constantly stuck in the cycle of getting back to the fight right as they die.
If you must run— think run toward the team- not away from the enemy.
I’d say it seems like comp maybe isnt for you, but if you also find QP stressful, you may just be taking it too seriously or maybe with the wrong mindset.
Go look at the career profile of any person in T500, from #1-500 or any pro player’s stats. You’ll see that nobody wins every game. You are going to lose sometimes, and the loss may or may not be something you could have changed. Sometimes your QP or comp game was literally unwinnable, lost from before you could even select a hero. These “inevitable outcome” matches arent something you can change, so you need to ignore them and focus on the matches whose outcomes you can change.
I dont know where to start with the comp replay, theres just so much I see wrong as a M1-GM5 player, and just posting a massive wall of “this is everything you did wrong” text probably wont do much good. So, I’m going to give you a few things you can focus on and see how your gameplay improves.
If you are going to be a support main you will need to accept that Dps and Tank players believe they call the shots. They do not take directions from supports.
Let me quote you from my most recent game as a support where I asked someone to fall back to my LOS.
‘Beta role needs to shut up’
As a support, audio cue is extremely important as it allows you to identify allies and enemies position without them being in your line of sight. By know an enemy is nearby trying to flank, allow you to reposition yourself so that it’s hard for them to attack you while you are able to ping where they are in hope your teammates act on it. After all, a solo flanker positions being identified is a free kill for your team, allowing you to stagger the enemy.
You also need to be aware of what your team is also doing when you ping the flanker positions. If they are busy, you are expected to know how to escape from the flanker and get close to your teammates so that it’s easier for them to respawn.
Word of advice, flankers hiding is likely to have ultimate and want to get PotG. Be prepare to react to it.
It happens a lot. If they don’t listen then it’s better that they die alone than if both of you die, simply because of ult economy.
(Sorry for the delayed response and thank you again for the help, guys)
You’re not wrong, I just don’t want to blame teammates, I try to see what I did wrong. I’m very self-conscious about doin well, I’m always feeling bad when a teammate says that they don’t get the heals.