I am all for reducing cheaters and smurfs in this game but I can’t play with several friends who use Cricket, and there are tons of players who have phone numbers qualified as prepaid.
Please, please come up with workarounds for players. There should be several backup plans and options. Here are some ideas.
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Providing information from a phone bill.
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Providing a photo ID.
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Providing proof of residence somewhere.
There are plenty of ways that other systems verify identity. None of them are ideal, but some information should be allowed to be omitted (such as popular discord verification where you can block out information from photo ID). Blizzard support can handle these cases.
Players need options to choose from. Blizzard, please. We want to play with our friends.
I know that not everyone is going to agree with the verification ideas but please, we’re just desperate to be able to play a game we’ve played for years. Largely we’re millennials and younger, and we need to make the financial decisions that are accessible to us – phone plan is a huge decision.