The skin that I used to use suddenly disappeared

My Soldier skin suddenly disappeared. There’s a picture of the evidence I used before it disappeared Please restore it

Hi, my boyfriend and I had the same issue. We used to own Kiriko Oni skin and Soldier Heist skin but a few weeks ago it disapeared…
And today I saw that there’s a new bundle with the exact same skins but i have to buy it again…
Idk what OW did but that’s really not fair and I tried to report it but they sent me here to “report a bug” but i guess it’s not a bug, just OW trying to make profit or doing idk what to make us mad at them :confused:

did you perhaps have it with the xbox game pass? some skins are limited time with it

May I know what some skins are?

The 2 i already said so:

  • Kiriko Oni
  • Soldier Heist
    And there was some of Ramatra, Venture and some others but i don’t remember for wich hereos or the name of the skins

yeah i heard that but there was some i had for a long time and some i had recently + i think none of them had the xbox symbol next to it…