The overwatch shop as weal as all of the skins i did not unlock i can not buy them.
for example it says that i have 10/10 skin with hanzo but when i connect on my ps4 it says i have 10/21 skins and the shop works as well.
so its a problem on pc.
i tried disconnecting and reconnecting my account on pc
i uninstalled the game and reinstalled the game
i read lots of similar issues and watched lots of videos
i tried installing it on steam and the on battle.net
i dont use any vpns or other software that could interfere with the game
i use windows 11
i had this problem from the first day i install overwatch i canta buy any skins with real money nor with in game money because the example of before.
i wish that someone could risponde too my with a solution or for question’s.
i can show video prof if needed.