Hello community!
For almost 2 months now I’ve had this issue where I can’t open the shop, nor can I open the mythic shop (recent update), and I’ve lost all my coins. For a long time this has never been an issue. I’ve bought skins, etc from the shop but recently I’ve experienced this bug. All my coins are also gone, and every time I play a few games and make some coins, they also disappear when I restart the game.
I think I’ve read every post in every forum and tried all kinds of things to try to resolve this, and support keep sending me the same general steps to try out (which obviously hasn’t work). I have tried the following:
- Restarted my router/modem
- Connected /disconnected by Battle Net to my Nintendo account
- Cleaned cache
- Uninstalled / reinstalled the game
I don’t use a VPN (as I saw that some disconnected this to resolve the bug). I tried loggin in to my account on another computer and the bug wasn’t there. What local issue could it be that is causing the bug?
Please, I need your help!