This is why, imo, there are few tank and support players, why those heroes are generally avoided. We can find many reasons, but this time I have another one I haven’t seen anybody talking about.
A good way, for me, to create heroes: “ok, let’s create many heroes with different playstyle, also basing on different classes, so every player can find his personal playstyle, basing on HIS preferences. A team can be 6 dps, 4 tanks + 2 supports, 2-2-2, 1-4-1, whatever, it doesn’t matter, no role is mandatory, you don’t need a tank, a support, or a dps to win, you can play whatever you want basing EXCLUSIVELY on your preferences.”
And now the way, IMO, heroes in Ow are created: “ok, now we make fun dps so players can have fun pvp, but we also need tanks and hea… supports! because the game wouldn’t work without them and it wouldn’t be a team based game. Ok, so we need tanks and supports to do tasks x, y, z and being useful. Oh, right, I forgot, try also to make them fun ok? Just try at least, we need someone to play them, ok?”
The fact is that tanks and supports imo are created with the purpose of being useful instruments to do certain things, and only secondly, the effort to make them fun. But the problem is that it doesn’t matter how much you try to make those heroes fun, because if they just born as instruments, of course their playstyle will lack of independence / individuality and they’ll be considered boring.
Imo, if the mentality behind them doesn’t change, they won’t ever be considered fun roles.