There are a great many things players argue over that make Overwatch (1 or 2) “unplayable” or even “unbalanced” perhaps “not fun anymore” many phrases are used…
The glaring and most obvious issue with it all.
The Community
Yes, if you’re reading this- whether you’re bronze or masters- you’re likely part of the problem. The toxicity is so unbelievably entrenched in this community, it’s unlikely anyone will even read this in earnest.
After playing this game since day one, the consistent factor in losing games or not having fun, is the community. I’ve lost games with randoms that I didn’t mind, because there wasn’t toxicity-- conversely I’ve won games I would have rather never played because my teammates were so insufferable.
I don’t know what happened, perhaps the free to play model invited it but, the toxicity has reached truly astounding proportions. Get a hold of yourselves. This is a TEAM game. Act like it.
I haven’t seen much more toxicity than I would have in OW1 tbh, but what I am noticing a lot more than in OW1 is leavers.
My God, idk what is going on but every game has leavers. I don’t think I played one match tonight that had the same 10 players from start to finish. And it’s not even just leavers in losing games, nope, they’ll leave matches that we’re winning, or matches that are 1-1 going into the 3rd round and still totally winnable.
Like what is going on? It can’t just be disconnections, because multiple times I’ll see the same player get put back into the same match only to immediately leave again.
It’s like nobody, not a single person is capable of just seeing a match through to the end anymore. 
Had a competitive push match earlier and our Hanzo left the second we took the lead, causing us to get destroyed shortly after 
It was a little weird though cause I’m 90% certain the “Your team has lost the lead” line played despite the fact we took the lead, and the map indicator still had a gray spot implying we were behind. It updated though after he left.
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The biggest issue of this game is and will always be a) the garbage MM b) the over dependence of teammates. It is not fun to play with players worse than yourself. Simple as that, especially when the carry potential is nil existent.