This has been happening for quite some time now. I play on Xbox One, and whenever I’m in a match, the text chat doesn’t deliver messages like “Thanks,” “Hello,” and “Need healing.”. I also can’t see what other players type in-game even though in the settings I’ve turned everything on. I’ve tried fully restarting the game and deleting and reinstalling it, but nothing changes. I see that on other platforms like PC and PS, the messages show up for them.
if all you’re overwatch settings are okay, be sure to check your Xbox settings and permissions to make sure you’ve got it turned on for Xbox to allow you to talk to other people too, as the Xbox settings will just override the overwatch settings
omg thank you so much I was wondering why the chat wasn’t showing up
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no problem! did that fix it yeah?