Team voice chat randomly mute myself

Hello,

I have a very strange issue since few weeks.
After few minutes (can be 1 min or 5 min, it is random) I sunddenly get muted: I can’t talk and I can’t hear my team anymore.

If I press “P” I can see that I am still on the right channel (TEAM) but the little mic icon next to my name is crossed (as muted). I can’t unmute, nothing happens if I click on it. The only way to join the voice chat back is to uncheck the channel to leave it and then join it again.

I tried many fix:

  • reinstall the game
  • reinstall the whole OS (Windows 10)
  • remove the “vivoxsdk_x64.dll” file and then repair the game
  • I have also reseted all my parameters in the game (in case I binded a key to mute)

The problem always come back.

I don’t know if it has something to do with this issue but I recently changed two things in my gear.

  • new headset (Steelseries Arctis 7 wireless)
  • new screen (ViewSonic XG2703-GS)
    Since the problem appeared at the same period it may be related.

Any help is welcomed!

Thank you.