I was playing quick play everyday to finish battle pass when I was logged out of my account. I got an email that my account closed because of "unauthorized cheat program (“hacks”). I have never used a hacking program in my life. I use “Overwolf-overplay” to record my games automatically.
I made an appeal and sent a ticket and the answer that I got was one of their generated answer. "this action has been taken in accordance with our Terms of Use and our In-game Policies, which all players acknowledge and agree to prior to playing”.
I have been playing Overwatch for several years, invested lots of money, and it was part of my daily routine to do daily challenges. I am frustrated that I don’t have any option to bring this to their attention and all I can do is wait.
Any suggestions?