it is, however the game lacks supports (and tanks) this is well known so I think the possibility of having any hero move somewhere else is always enticing, look at mei’s “joke” experimental
Personally I would like it if her turrets didn’t straight up healed but instead if they would connect with each others and created healing “zones” or string like places to apply constant healing
I would however miss damage sym as well… there is sadly no right answer here
A support doesn’t need “viable” or consistent DPS. This is why 2.0 had such a lackluster damage output. She was a support, she had a support weapon.
They could keep the fundamentals of her current weapon and tone down the damage values to be more inline with what a utility support should have.
if we’re making her healing be low hps like zen’s and her utility be also on a high down time, yes she absolutely needs to be more viable or consistent. because SOMETHING has to make her compete against higher hps supports. for zen that’s better damage + discord. lucio may not have high damage but he has more heals and and his speed has waaaay higher uptime. uptime which far outdoes tp’s when you consider the pace of the game.
and she legit was terrible because damage was the only thing active she can contribute with and she often couldn’t do jack for that unless the team escorted her to be where she wanted to be.
keep in mind that 2CP is leaving us in OW2 too so don’t go into the trap of only thinking about CP def where static “wait for enemy to come to me” is passable in judging whether a kit design is good or not.
the numbers are already terrible. orbs are legit one of the worst numbered projectile weapon fires in the game and that’s her staple weapon fire. and you and I both know all the problems primary has.
hello OW2 pve!!!
You should probably set up a poll on the Forums. That way you’re getting perspectives from a more diverse selection of people, not just Symmetra mains.
I did this last year!
Edit: There was a lot of flaws with this though and I’m going to recreate the survey and improve on the questions/digestion in the future.
Their opinion on what’s good is pretty sus, though.
I’m not against the idea of Symmetra making a return to the support role, but I am against the idea of making her turrets heal people.
the problem with that is you get more results of people that simply want a new support even if it means entirely killing off another hero and not caring about sym herself.
But I guess the question is really moreso what we want to measure.
if we want to measure the general consensus about what people want, then sure, cast the net as far and wide as possible.
If we want to know simply what sym mains (i.e. people that care most about sym) feel, then probs target somewhere where the majority of the community care about her e.g. the sym mains subreddit.
anybody’s is…opinions are just that…btw no less sus than a sym main’s desire to have her be a support or how good she is
all these discussions are seeped in subjectivity
tbf to the devs, having static turret or totem heals have PLENTY of viability problems in OW where it’s very fast paced i.e. teams reposition around often.
the main problem is them keeping up with the more mobile teammates (who are about to get more mobile when dps get their mobility passive and tanks get more brawly and 2CP going bye bye) which if they don’t, they end up anchoring teammates’ positioning and dragging them down.
the reason why lucio has an aura and has speed boost + wall ride speed boosts instead of totems is to alleviate that problem. i.e. he can catch up to teammates rather than having teammates wait for him.
The other big problem with healing turrets is heal targeting. like whether you can target your heals is a VERY big difference. the lowest hp ally isn’t necessarily the one you should be healing. and that’d impact viability a lot.
That’s fine and all, but you’re going to end up with a biased group. You need multiple perspectives to see what everyone thinks would be best for the game, or at least more sects of the playerbase.
Look, they denied wraith cancel for basically the same reason, and it is an essential part of his kit that most people supported. Show me someone who thinks Sym works as a dps and I will show you a clown. Even if she was worthless as a support, it is OBJECTIVELY better to have another support over another dps.
Yes, maybe someone has the opinion that having twice the dps is healthy, but they are wrong and I don’t care about their opinion, neither should anyone.
I mean again, it just depends on the question we want answered.
Low healing = High damage? I don’t agree. Just because a support has low healing doesn’t mean he needs high damage to compensate. Zen is and was the only hero that fits in this category. Look at Lucio or Brig 1.0.
If the support has enough utility he can work even with low healing and low damage.
Teleporter, Shield Gen, Turrets and even Photon barrier are enough utilty to work with.
Faster queues are a side effect but it’s not the main reason.
And there’s nothing wrong with adding a new support to the game (after removing one).
except lucio and current brig can heal more than zen. brig 1.0 is literally gone now because we’re in 2-2-2 and balancing for 2-2-2 i.e. brig1.0 is an irrelevant data point.
those aren’t “enough utility” tho. look at the utility of lucio: he can perma speed if he wanted to and all his speed boosts (buff and wall ride boosts) also lets him catch up to allies to get high effective uptime on his aura as well as many opportunties to boop (esp with that 4s cd on boop).
tp, sg, turrets and old barrier or new barrier simply don’t achieve that effective uptime nor are they necessarily of equivalent nor higher value than heals to compensate for such a sym having lower hps, esp if you want her to be lower/inconsistent damage too.
they don’t achieve that effective uptime because of how static they are vs how fast paced and dynamic the game has become + how much further faster pace it will become in OW2 and how passive they are.
passive i.e.
I seriously doubt that it’s not 1 of the main reason for most of the people wanting her as a support, if not simply just wanting another support no matter what cost is involved and irrespective of the health of the hero’s balance.
I think the Tank role would fit her much better.
In every iteration she either had some kind of Barrier or a way to apply Shields to her teammates healthpools and it perfectly fits her hardlight technology stuff.
I’d love to also try it, miss her being a support just because 2-2-2 changes and people deem supports as someone who can “heal” which is just not what supports are lol.
Overwatch imo has changed what “support” means lol.
On TF2 Spy and Sniper are supports along with the medic 
I was talking about low heals + support utility (tp, sg, turrets, barrier).
We all know that Sym 2.0’s support abilites weren’t enough to pick her over a healer.
But if she had low healing on top of that she might have worked well.
Uptime/Downtime can be fixed. Same for how strong the utility is. Immortality Field and Rez have a very long downtime and they only get used a few times during a match. Having utility with low uptime is not a problem if it’s worth it.
Plus Sym would have 3 or 4 utility abilities to compensate possible downtimes.
Actually shield gen and tp were able to exist forever and her old barrier had a low cooldown. So it was a very consistent ability.
I made a concept a few days ago which adds some healing but it still focuses on her utility.
In GM Lucio and Zen heal around the same.
And I was refering to Brig 1.0. Current Brig is more like a main healer.
Well…the reason why I want her to be a support is because she’s boring to play since they removed her fun parts.
And no. Sym 3.0 does not play like Sym 2.0 just because of orb spaming.
And I’m saying she still wouldn’t be worth it with low heals.
Except said heroes have much higher base healing. And for mercy, she may not be as good as a main healer but she also has a spammable utility: damage boost.
Not to mention the value that res and lamp get is really high for their long cd. She’s not going to get that from turrets, sg, barrier nor tp unless you want her op somehow.
sure, because all of those abilities achievr the same value, serve the same purposes, all have the same delays and that the delays and opportunities of use/demand are entirely controlled by the sym player… /S 
You totally missed the point about how teams are now repositioning much more frequently than before and will become more frequent in ow2… I.e. need to reposition struvtures more often to keep up which they’re not with current cd mechanics.
Furthermore, if you’re planning on having them ult-tier levels of power like res or lamp, then you defs wouldn’t have a low cd to have them keep up with allies and it will go against where the ga.e is heading and will be trashed in balancing (not going to have 1 hero outdo the rest of the cast).
That’s going to have the same problems as old sym: predominantly what shw can actively provide value is damage and she clearly doesn’t have sufficient tools to get reasonable uptime for it leading to overall high hero downtime and low value.
And zen has an aoe 300 hps ult (that actually doesn’t take very long to charge tbh) to help spike up his hral numbers.
But the point about lucio having more heals generally (like on demand,like he’d got amp) holds.
Of whom is irrelevant because she got removed so that she’d get a kit that’d work in 2-2-2