Hello here is a simple rework for how the ‘volatile’ adjustment could be displayed. It seems like most people are not understanding how it works and think it is a punishment for ranking down.
For example if your rank is Gold 4 - 2% and then you lose, your rank will only fall to Gold 4 - 0% due to ‘demotion protection’. If you then lose the next game you will lose the other ~18% that wasn’t shown from the demotion protected game, plus the loss for the current game.
Here is an example of how it could be displayed that makes it clear:
https://imgur.com/a/17jYqTs