I have been recently banned FOREVER from Overwatch 2, reason: cheating.
What’s funny is that I have not cheated, I was simply in a competitive and suddenly I find myself banned for cheating.
I would not be writing this if I cheated, I would just create another account to cheat in there as well, but I care about my account and achievements, so hopefully someone reasonable enough will read this and say “woah, we do not have proof of him cheating, maybe we shouldn’t act like evil idiots and unban him”.
I have wrote to them 3 times, demanding reasons, proofs, and explaining myself saying that I can prove anywhere and anytime my innocence.
I have received the same answer 3 times, saying the decision has been made and there’s no going back, they simply do NOT care.
Honestly, this makes me furious, I know I’m not the only one with this issue, but they should take their job seriously, and actually ban cheaters and not innocent people FOREVER.
If you genuinely have not been cheating or abusing any systems / glitches etc (remember, TOS states glitch abuse is considered cheating too) - but if you haven’t done ANYTHING that could be considered cheating/related, I’d do this:
Go through your PC software, peripherals, everything that could be logged as 3rd party plugins. I know some brands of mice/keyboards have built-in software that can get flagged as cheats (because they are legit cheats, even if you don’t use them actively).
Could be an aggressive antivirus, could be overlays, anything non-standard. Make a list of everything that could be the issue, and send it with your appeal for reinvestigation of your account. Blizzard won’t look for user-end software, and won’t ask for it if you don’t actively forward it yourself. At least that’d be my approach.
Thanks for replying, though I already sent them a ticket saying that maybe the cause of my ban was razer synapse (being my mouse and keyboard’s software, or bakkesmod (used to get skins on rocket league and is not bannable nor involved with overwatch) or an FPS unlocker for roblox which I use once a year.
I don’t know if there’s anything else related, other than these or maybe Buff, Overwolf etc.
Problem is that they always responded saying that my case had PROOFS that they didn’t show me when I asked them, was already analyzed and nothing would cancel my ban.
I don’t know what to do anymore and I thought maybe writing in the forum would catch their attention?
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