Stuck on Entering Game, Lost connection

If you are using Wave Broadband, the issue is being discussed here:

Otherwise, when creating a new thread about a connection issue, please include a WinMTR so members of the community can help you troubleshoot.

Click here to show/hide WinMTR instructions

Share your results in a reply:

  1. Click the “Copy Text to clipboard” button after you’ve finished the test.
  2. Paste the text in a reply, highlight it, then click </> on the post editor.
  3. Break links by adding a space before .com/.net, so you can post them.

* Please do not remove full hostnames instead of adding spaces, as this makes troubleshooting much more difficult.

If you require staff assistance specifically, you may need to open a ticket.