Stuck at match loading screen

Bug Report
1

Since the update when I try to join a match I get perma stuck at the map loading screen and will eventually be kicked “due to inactivity” despite the loading screen not persisting
I managed to join 1 arcade/random heroes game and whilst in game couldn’t see the enemy models or their projectiles

10 Likes
2

I’m having the same issue. I can’t even get in practice range or vs. AI. Tried resetting in game settings, scanning files, etc. Help Blizzard!

8 Likes
3

I have the same problem ,like the PTR

2 Likes
4

Same hereee when I try to enter practice range , only the map picture will load nothing else ;(

2 Likes
5

On PS4 and also having this issue.

2 Likes
6

I have the same Problems, also i can not see the heroes in the Herogallerie

2 Likes
7

PS4 stuck in loading kicked for being inactive.
Also went to try out Ashe in training only soldier and tracer available, everyone else locked out of selection.

1 Like
8

Same issue with being stuck on the loading screen

1 Like
9

same here. Loads only to the diamond screen, real pain the butt has something to do with ashe update.

1 Like
10

I have the same problem with the loading screen

1 Like
11

I’m getting the same thing since the last patch. It seems to only happen on some maps (Busan is one of them).

1 Like
12

Same problem here, had 2 repair patches, restarted the app, nothing.

2 Likes
13

Same problem, I cant play anything.

2 Likes
14

I have totally the same problem can finally blizzard help us?

2 Likes
15

Same problem, no clue what’s happening.

1 Like
16

Blizzard is already working on it, check this thread: PTR Bug where the game would stop loading after a certain point persists in Live - #98 by CyberChase-11477

3 Likes
17

I read this, only thing left is to wait, thank you!

18

Hey there as a workaround if someone who is affected by this issue can add an additional command line argument to their Overwatch startup we want to see if this fixes the issue for you.

Note this is an advanced startup line, you’ll want to clear this line after testing. Changing startup options can lead to odd problems.

To set the command line, in the Blizzard Desktop client with Overwatch selected, choose Options > Game Settings. Find the Overwatch entry in the list, click the Additional command line arguments checkbox. In the textbox there add:

--tank_WorkerThreadCount 1
4 Likes
19

Thanks Blurryface! Solved the problem for me

20

[Blurryface] thanks !!! solved for me to