When I play Overwatch, I usually turn on streamer mode and play the game. However, while playing the game today, a user mentioned my original nickname and battle tag, cursed at me, and taunted me by telling me to turn off streamer mode. I used the streamer mode with peace of mind because I thought about my safety, but I am so anxious that it has been breached like this, and I am scared to play the game. I need some explanation as to whether this is a bug or if there is some other way.
There’s an in-game report function for inappropriate communication. Report them and Blizzard Support can help judge all sides involved and deal with the issue in a more permanent manner.