With the in-game interactions, the writer team made the Junkers look like a family friendly version of any extreme radical or armed terrorist paramilitary groups such as:
Death Eaters (Harry Potter)
Klu Klux Klan (Red Dead Redemption 2)
The Founders (Bioshock Infinite)
Project at Eden’s Gate (Far Cry 5)
Many of us think Junkers were good, meanwhile omnics were ‘feral savages’ in Australia outback because the writer team never showed us the omnic side of the story.
Junkers were all completely lost cause, irredeemable radical jerks. They preyed on omnics like animals, throwing them into scrapyards and let them suffer / die from worst fates. Their action is equivalent to throwing people into slaughterhouses to be chopped / minced / dismembered / etc.
Who actually turned the Australian outback into wasteland? Humans.
After the omnic crisis, the Australian government gifted lands and omniums to omnics, hoping to establish peace with them while forcing farmers out of their lands. So the angry farmers formed a militia group (Australian Liberation Front) and attacked the omnic population instead of protesting / rebelling their own incompetent government.
One of the militia sabotaged the omnium fusion core that caused the massive explosion, thus the outback became a wasteland.
Now the humans were using what’s left in the ruined omnium factory as their new settlements (New Junk City & Junkertown), continue on terrorizing the omnic population while the Australian government did nothing about it.
Seeing dead omnic remains around New Junk City & Junkertown, it’s like seeing dead rotting human carcass, dismembered body part, etc.
They literally channel their Mad Max inspiration, like Lord Humongous, The Doof warrior, etc. It’s like saying that Gremlins are “good guys” because they have fun in a bar and watch Snow White.
They are chaotic, criminal, dystopian, lack empathy, and self centered, yet they happen to like to have a good time. They have never been portrayed as “good guys” and a storytelling world of sharply delineated “you always need to hate the bad guys who are always bad and unlikeable” is a horrible storytelling line.
You should play Yakuza: Like a Dragon or FFXIV … Emet Selch just may make your head a-splode
Junkrat is turned into annoying, attention-seeking class clown for comic relief reasons. But comic Junkrat is like a supervillain, he doesn’t care about bystanders being caught like he’s planting explosions in front of many people. He destroyed a skyscraper for revenge against a guy who set him up, while ignoring what happens to innocents down below.
The writers made them being nice to Ana, which earn enough points for the community.