I already wrote a ticket about my missing skins 8 months ago, when I completed the merge (PS4>PC). Some of my skins are still missing and I would like to find a solution. I earned those skins years ago and to simply take them away / lock them again is not right. I beg you, this game was a very big part of my life back then and I would love to get back into it.
Also; I have sorted through the entire hero gallery and looked at all the heroes that were part of the game back in 2017/18 and there are definitely skins missing. I have compiled a list of skins that I can say with 100% certainty I owned back in the day.