This is an attempted Megathread for people to talk about sound issues, whether it is that you cannot hear footsteps, gunshots, allied ult lines, enemy ult lines, or other things related to audio. I will be editing it and adding more posts.
Edit: Info so far. Audio systems used to always play footsteps, But in August last year, people started noticing sound issues, pointing towards the August 13th update, where they added Sigma and role queue. After that, sound priority seems to put footsteps low on the list. However, more research, people were complaining in June and July as well.
The only sound change I have found around there is in March, where they changed damage boost sounds. Maybe this messed up sound there.
I feel like the bigger issue started when workshop came out in May, then they tried fixing it in August, but made it worse.
My experience, I’ve barely heard footsteps for about a year. At first, I thought it was my headset (have purchased a new headset), then I thought it was my controller (I’m getting a new controller just in case). I am on the standard Xbox One. I have uninstalled and reinstalled Overwatch, but that did not fix that. I’ve also had times where I am staring a guy in the face, he is walking side to side, but there are no footsteps, but I hear his reloads.
(P.S. I’m not posting this in technical support because that’s where you go to get help, and I’m trying to make a list of posts who are having issues with sounds. The links to posts in Technical support will have the possible solutions for some people)
Links to some posts about sound issues.