Did you even read the full post or just the first sentence?
This is not just a sound issue. Overwatch is causing my Network Adapter which is up to date, to crash. I cant even load into the game with out it crashing. This happened during the Halloween Event last year and your team blamed my computer for the issue, then the following patch it was gone. Honestly you need to fix this. I cannot even play the game I bought, which was playable till the last update. Obviously I am not the only one having issues. And these responses are disappointing to say the least.
I have Rollback my Network Driver, Updated it again. Ipconfig Renew/ Refresh/ flushdns, winsock reset, confirmed power saving turn off was not on, reset Router, reset Bios. I have done all the steps and more. And this is a YOU issue. This happened last year, I filed a ticket, it was never fixed until the next patch after the Halloween Event. But not from Tech Support.
Honestly, this is extremely unprofessional and smells like a class action lawsuit I will gladly take part in to get my money back for a game that every other update prevents me from playing it out of risk to my adapter, until the next patch over a month later.
I have been a Blizzard player since WC2. I have never experienced this many issues with any other game EVER. But this has put a sour taste in mouth with the frequency of the problem and the lack of real acknowledgement by the Blizzard Tech Support staff. Instead I and along with many others are given templated responses to problems that are NEVER actually addressed in any professional manner. I dont know maybe it was when Activision aquired Blizzard, but since then the company’s professionalism and courtesy has been lacking in blantant ways.
If you want to keep acting like this is EA then I will be ending my investments into Blizzard Games in the future.
Keep Gaslighting your customers, it will ensure a long happy career you can be proud of… sense the sarcasm?