Some sounds are missing / chat doesnt work fine

idk how this happend but i dont hear every sound anymore, for example the sound when the last 10% on control are starting or when a point is captured or when I use a healthpack
and when i press Y (ultimate status) i dont see it in chat everytime, maybe every 5 times when I spam it

does anyone know what to do / what could be wrong?
i already reinstalled the game, doesnt help unfortunately :frowning:

Sounds are the first thing to drop out from the game when your connection to the server is unstable. This may be a problem on the local network or the pathway to the server (controlled by ISP and other companies they work with). The sounds are deemed less important than visuals, so they will be dropped in favor of being able to see everything.

Another thing that can affect this is a malfunctioning audio driver.

You can use a WinMTR to test for the connection issue, and a DxDiag to look for audio errors. Both instructions are pinned at top of the forum here:

https://us.forums.blizzard.com/en/overwatch/t/common-technical-issues-and-solutions/239609/29

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