Sojourn's Missing Skin

So I heard that Sojourn’s Cyberdetective skin was taken out of the game at around January 6th because there was a bug that made players who wore the skin invisible. Usually, you can go to Sojourn in the hero gallery and you can look at her cyber detective skin at any time, and it says “sometimes available in the shop.” This bummed me out because I missed it in the shop when it first came out, so I’ve been waiting for it to come back in the shop so I could buy it. Then of course, it was removed from the game because of the bug. But now it has been over a month since they first removed it, and if you go to the hero gallery to view sojourn’s skins, Cyber detective is still not there to be viewed.

So a question for anyone who owns the skin: do you still have the skin? Are you able to equip it? I have not personally seen anyone wearing the skin in any of my matches in well over a month since it was allegedly removed. There is basically no trace of it being in the game aside from the unicorn weapon charm that was included in the bundle that the skin was initially sold with in the shop.

Any developers or Blizzard staff know what’s going on? I really want to buy this skin, and I was really excited when I heard that the team was making it so that you could buy many skins at any time from the hero gallery. So I was hoping to just open the hero gallery and buy the skin, but obviously I can’t do that. I also heard symmetra’s mistletoe skin is still missing from the game.

What’s weird to me about this situation is that I see literally NOBODY online talking about it. It makes me wonder if it’s been fixed but the devs just for some reason removed the skins from the hero gallery for some reason. Anyone else?

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There’s a bug in the hero gallery right now that makes it so you cannot see any event or shop skin that you do not own.

If you use your filters and select ‘unowned’ → ‘legendary’ → ‘shop’, you will see the skin is in game.

That said, I haven’t seen anyone wearing it, but don’t see many Sojourn’s in OQ. Have seen maybe 2 all week.

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Wow, just did that and it worked. Thank you! Unfortunately I still cannot buy the skin…it’s still only available in the shop which is a bummer. Oh well, hopefully it’s back in the shop soon. Thanks for your help

Yep, it’s also a useful tool to use after each patch to get a sneak peek at what skins the devs might’ve snuck in for the shop. For example if you filter the gallery in the same way as mentioned, you can click on Mei’s hero gallery and see her upcoming Empress skin. And if you look in Ashe’s gallery, you can see her upcoming Raijin skin.

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