So for Some Reason My Game is Stuck

Game is stuck on Entering Game For Hours and Hours On Main Menu… then it says cant connect to server

Hey there!

Thanks for taking the time to reach out to us. You are most likely encountering a network-related issue that is preventing the connection to the game server. If you haven’t already, be sure to try these troubleshooting steps which might fix the issue.

If you’re still unable to connect, please run a WinMTR network test so that we can further investigate the problem. Here are the instructions:

  1. Download the tool from this page
  2. In the “Host” field, enter “eu.actual.battle.net” (without quotes).
  3. Start the test and launch Overwatch as normal. Ensure the error occurs while the winMTR tool is running.
  4. After recording data for about 5 minutes, click “export text” and save the winMTR file in an easy to find location.
  5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

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