A few days ago, I opened Overwatch and was greeted with a pop up asking to verify my account via SMS stating,
“To verify your account security we will send a code to your attached mobile phone number. This will open a browser in another window to complete this step.”
Along side a QR code which I assume is supposed to take you to a page where you can enter the code that is sent to you via text message. Unfortunately, I have not received any text message with a code nor does the QR code take you to a valid webpage. The webpage displays only a “400” error with text underneath stating,
“The challenge was created with unsupported parameters and can not be displayed.”
For the past 4 days I have been going back and forth with Game Masters via support tickets. At first, I had my old phone number attached to the account and assumed that I would not receive any message because of this. I then have my correct phone number linked and I still haven’t received any message. I was told to try reinstalling Overwatch which I will do when possible as well as submitting a bug report here on the forums. The GM claims they “…will create an internal report about this problem in case other players will contact us about it.”, but it’s obvious that this problem has been going on ever since Overwatch 2 launched.
