Issue: After merging my Overwatch 1 Xbox account with my Battle.net account during the Overwatch 2 launch, my skins, achievements, and progress from Overwatch 1 did not transfer over. Despite multiple checks to ensure the correct account is linked, the issue persists, and my in-game inventory does not reflect any of my previous progress or items from Overwatch 1.
Steps Taken:
- Verified that the correct Xbox account is linked to my Battle.net account.
- Restarted both Overwatch 2 and the Battle.net app multiple times.
- Contacted Blizzard Support, who advised submitting a bug report for further investigation.
Expected Outcome: All my Overwatch 1 skins, achievements, and progress should be visible and accessible in Overwatch 2.
Actual Outcome: None of my Overwatch 1 content appears in Overwatch 2, and my Xbox account progress seems to have been lost in the transition.