While playing on PS4, it’s showing PC controls. It lets me use my controller for general movement and attacks when in game, but I can’t use my ultimate or move through the menu at all. I also can’t pick a role or anything like that. I’m using my Battle.net account that I transferred from my PC, and my account is also linked to my Nintendo Switch.
5 Likes
I’ve got this exact problem. Can only join a game of my friend invites me to a game through the PlayStation menu. I have a ps5 and re downloaded the game still the same problem. Also tried logging into my friends ps5 which didn’t have the pc overlay and when I log in it does
2 Likes
Same issue here on PS5, even after reinstalling. The main menu screen, when I’m lucky enough to get in, shows PC inputs (Enter, Esc) and the only buttons that do anything are triangle, circle, and the pause menu button. I tried connecting a keyboard and mouse but nothing changes.
My account merge with my PC account shows as successful when I log in on PC.
4 Likes
Same issue on Ps5, i can only press triangle and navigate a bit, options to open menu (but can’t move inside of it) and L3 to open the chat. Can’t navigate the main menu, let alone start a game.
4 Likes
It’s not exactly good to see that there are more people out there with this issue but at the same time if there are more of us out there we have a better chance at getting this issue noticed by blizzard. I suggest everyone who encounters this issue to open up a Ticket with Blizzard Support.
2 Likes
Anyone get anything from their support ticket I still have nothing
1 Like
Same here.
I have opened the ticket 2 days ago. So far I got nothing.
My guess is they probably have lots of Tickets to process.
1 Like