Server disconnection while playing

Technical Support
1

Hi everyone! I’m from Paraguay and today is just impossible to play for me. I get constantly disconnected from the server. I’m not sure if it’s an ISP related issue, since every other multiplayer game I have is working just fine, except for the Blizzard ones (Overwatch and Diablo 3).

I’m not sure what’s going on and would really appreciate some help. Thank you in advance!

TRACERT

Traza a la direcci¢n ec2-54-207-107-12.sa-east-1.compute.amazonaws. com [54.207.107.12]
sobre un m ximo de 30 saltos:

1 1 ms 1 ms 2 ms 192.168.0.1
2 * * * Tiempo de espera agotado para esta solicitud.
3 20 ms 26 ms 17 ms 10.240.10.53
4 32 ms 26 ms 19 ms 181.40.40.17
5 22 ms 20 ms 17 ms 181.40.42.29
6 45 ms 43 ms 42 ms 5.53.0.104
7 57 ms 85 ms 62 ms 176.52.248.14
8 58 ms 53 ms 57 ms 84.16.11.165
9 * * * Tiempo de espera agotado para esta solicitud.
10 * * * Tiempo de espera agotado para esta solicitud.
11 * * * Tiempo de espera agotado para esta solicitud.
12 * * * Tiempo de espera agotado para esta solicitud.
13 58 ms 87 ms 50 ms 150.222.69.110
14 60 ms 63 ms 54 ms 54.240.244.175
15 51 ms 51 ms 57 ms 54.240.244.100
16 * * * Tiempo de espera agotado para esta solicitud.
17 * * * Tiempo de espera agotado para esta solicitud.
18 * * * Tiempo de espera agotado para esta solicitud.
19 * * * Tiempo de espera agotado para esta solicitud.
20 * * * Tiempo de espera agotado para esta solicitud.
21 * * * Tiempo de espera agotado para esta solicitud.
22 * * * Tiempo de espera agotado para esta solicitud.
23 * * * Tiempo de espera agotado para esta solicitud.
24 * * * Tiempo de espera agotado para esta solicitud.
25 * * * Tiempo de espera agotado para esta solicitud.
26 * * * Tiempo de espera agotado para esta solicitud.
27 * * * Tiempo de espera agotado para esta solicitud.
28 * * * Tiempo de espera agotado para esta solicitud.
29 * * * Tiempo de espera agotado para esta solicitud.
30 * * * Tiempo de espera agotado para esta solicitud.

Traza completa.

PATHPING

Seguimiento de ruta a ec2-54-207-107-12.sa-east-1.compute.amazonaws. com [54.207.107.12]
sobre un m ximo de 30 saltos:
0 DESKTOP-VGF09L6 [192.168.0.7]
1 192.168.0.1
2 * * *
Procesamiento de estad¡sticas durante 25 segundos…
Origen hasta aqu¡ Este Nodo/V¡nculo
Salto RTT Perdido/Enviado = Pct Perdido/Enviado = Pct Direcci¢n
0 DESKTOP-VGF09L6 [192.168.0.7]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1

Traza completa.

WinMTR

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 100 | 107 | 1 | 3 | 3 | 3 | 3 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| 10.240.10.53 - 0 | 527 | 527 | 14 | 28 | 105 | 20 |

| 181.40.40.17 - 0 | 527 | 527 | 14 | 32 | 116 | 21 |

| 181.40.42.29 - 1 | 523 | 522 | 15 | 29 | 108 | 19 |

| 5.53.0.104 - 0 | 527 | 527 | 39 | 54 | 126 | 51 |

| 176.52.248.14 - 8 | 400 | 368 | 45 | 61 | 130 | 51 |

| 84.16.11.165 - 0 | 527 | 527 | 48 | 63 | 138 | 65 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| 150.222.69.110 - 0 | 527 | 527 | 47 | 64 | 139 | 54 |

| 54.240.244.175 - 0 | 527 | 527 | 47 | 64 | 138 | 52 |

| 54.240.244.100 - 0 | 527 | 527 | 48 | 62 | 135 | 52 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 106 | 0 | 0 | 0 | 0 | 0 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2 Likes
2

You’re not alone, I’m experiencing the same error, so this is not an ISP issue

1 Like
3

Same, Problem more than 10 times disconnected from the server. With 0 lag and the intenet works fine in other MMO games

1 Like
4

Same issue, im from Argentina and I’ve been disconnected from the game server 3 times, even though my internet works fine and the one match I managed to get in had good ping.

1 Like
5

I’m having the same problem here in Brazil. This has been happening a lot in the past weeks, however today is impossible to play a single game.

2 Likes
6

Me too. Being suspended for half hour today just because

Whats wrong with the server today Bliz??

1 Like
7

I’m in Australia and same issue. First huge spikes in latency which I fixed, then disconnects from every match. Played COD MW, LOL, Valorant and the Division 2 all without issues.

Seems like it’s always OW that has issues when other games don’t. When Valorant gets officially released OW is done.

1 Like