Server Disconmects

While playing the game, I’ll randomly disconnect from the servers, but when I check my connection it says im online and running well. The only way I’ve foumd to fix it is by restarting the application, but it happens more often than I’d like. Issues like this make the game difficult to play especially since in overwatch, you’ll lose 50 sr even if the game never started and you will receive a temp ban from competetive. Please help me find a wau to fix this.

2 Likes

For connection issues, please provide a WinMTR for troubleshooting :face_with_monocle:

WinMTR instructions (click to expand/collapse)

Follow the support documentation for WinMTR. If you’re unable to get into a game for the IP address, then use an IP from the table provided on that page that matches your region. Run the test until you encounter the issue again, or for at least 10 minutes.

Share your results in a reply:

  1. Click the “Copy Text to clipboard” button after you’ve finished the test per the instructions.
  2. Paste the text in a reply, then highlight the pasted text and click </> on the post editor.
  3. Break any links by adding a space before .com, .net, etc.

Note: I’m an MVP/volunteer, and I don’t work at Blizzard. :stars: