Hello, I believe there was an error in issuing my end of season rewards for Competitive Season 2 in OW2. According to the Top 500 leader boards for season 2, I am ranked 181 on the Combined Season 2 category. In season 1 of Overwatch 2, my top 500 placement in the Combined Role category resulted in the ‘Top 500 Challenger’ title, however my rewards for end of season 2 were ‘Grandmaster Challenger’. I believe this is an error, and might be due to the game’s reward system using my Competitive Open Queue rank as my Combined rank. I am making this guess because the Career Profile inaccurately calls my open queue rank ‘Combined’.
Career Profile for Season 2
https://cdn.discordapp.com/attachments/400501841370284033/1072689462255026257/image.png
In the above screenshot you can see the potential bug I mentioned which could be causing the issue. My Open Queue rank was diamond 3, however on the career profile it is called ‘Combined’. This is incorrect, as my combined rank should be a average of my three role queue ranks.
Proof of Placement in Top 500
https://cdn.discordapp.com/attachments/400501841370284033/1072691864723001454/image.png
You can clearly see that the top 500 leader board for Combined category is displaying my accurate Combined role average of Grandmaster 5.
Overall I believe the rewards were issued incorrectly, as every season since the Combined Top 500 was introduced all the way back in Overwatch 1 Season 18, you have been rewarded with Top 500 rewards. Please correct my earned title.
Thank you for your time.