S36 T500 leaderboards kicked Diam players at the last minute

Bug Report
8

Hi, I kept seeing your replies in the Bug reports every day, I wanna share my personal experience with you.

I’m also a TOP 500 player in the 36th season for Open Que Asia, on the last page right now.

Basically, the leaderboard we saw on the last day of Overwatch 1 was not synced. It took a week for me to refresh the real player ranking. The players on the leaderboard when the server shut down, were not the actual “finishing” leaderboard.

So if you were ranked ≈ 400-500 previously, it’s very likely you got removed from the leaderboard after the final list was refreshed.

Here’s my story:

· At the beginning of the last day in OW1, I was around 3580 MMR and not qualified to
be on the leaderboard, the ranked 500 at that time was ≈ 3610, so I started grinding.

Hours before the OW1 server officially closes, I finally got to 3644. And according to the leaderboard, the 500th was 3620-ish. But I was still not on the leaderboard.

So I stopped thinking about being a TOP500, a few days later OW2 launched. The first thing I did was to check the leaderboard again. The leaderboard still remained the same as the last time I saw it. The TOP500 was still 3620-ish, and I was not rewarded with anything.

As I continued playing for another week or so. Suddenly I was rewarded with the S36 TOP500 rewards including the player icon and spray. As I checked the leaderboard again I got placed at RANK 447 in Asia.

Since the 36th season was shortened to 1 month (instead of 2), Blizzard only updated the leaderboard after a week after OW2 releases. (in my case)

So the players that were previously on the leaderboard, got squeezed out by the real ranking afterward. I am not sure if this is the case for you, but since I have been concerning the TOP500 a lot as well, I find it might be useful.

2 Likes
9

Bro after writing my long “essay” I suddenly noticed the keyword you mentioned.
So you are referring to they removed the ‘diamond’ players from the TOP500 list?

I checked the Americas S36 OQ leaderboard, there are only 240 players for real???
So they removed all diamond players for OQ TOP 500 indeed.

This is worth concerning since they’ve never mentioned diamond is not qualified for TOP500 in the last season. Since they do allow it in previous seasons.

Good luck bro

3 Likes
10

Yep, that’s basically what happened. All Diamond players, even if they had like 3499 SR, got removed. And they got removed after they locked competitive for OW1 (which was like… 30 minutes before shutdown I think?).
That’s clearly a bug, probably related to changes they made to competitive for OW2, but man that’s annoying. I grinded for so long, dealt with so much bullsh!t, I want my rewards lol.

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11

If you see all of us even had the top 500 icon in our season high but it was removed from our ending sr.

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12

Bumping :confused: still no official statement on this.

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13

I sent a ticket to Blizzard support and I received two confirmations that this is in fact a bug and that the devs are working on it. I’ll link my post with those ticket responses here if you want to read them. Please make sure to keep interacting with these posts to keep them bumped up as well.

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14

I’m very glad to hear that they somehow acknowledge the issue, took them long enough but at least there’s that.

3 Likes
15

Hopefully we get the fix for it this month

2 Likes
16

Yeah… Or at least an official comment on them investigating the issue, instead of a mere support answer.

2 Likes
17

Bumping up this thread again.

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18

Bumping your bumping.

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19

Bumping up this post.

20

New week, new hope that Blizzard will acknowledge this issue.

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21

I just want my rewards man

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22

Every day I wake up and check my account and the forums for good news and every time I am disappointed. Nevertheless I continue watching and waiting. And if there happens to be anyone else lurking in this thread, I’d encourage you to keep interacting with these posts and spreading awareness. I have made a comprehensive list of all these top 500 bugs in my post Season 36 Missing Top 500 Rewards for those who want to read more about that as well.

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Everyday we wake up, just to suffer…

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24

And suffering I will continue to endure.

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They said that they would remove rank decay for all previous seasons, maybe it includes S36… and maybe it will give Diamond players they well-earned T500 rewards? If I had to guess, we all decayed right before the end of the season, meaning that Diamond players got put in Plat and Master got put in Diamond, hence why everyone below Master disappeared from the leaderboards.
Maybe I’m on hopium and maybe it will not fix anything, but who knows.

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That would be a massive copium take. Seasonal rank decay as far as I know only applied to seasons 1 and 2 and the only form of SR decay that existed in ow1 was for a few early seasons for players above diamond. I might be wrong about that though so do correct me about that. Whichever justification they decide on to give us the rewards we earned, I will be happy. I can’t believe I’m saying this, but with the mountain of gameplay and systems changes announced this past week, I’m legitimately hopeful for the future of this game for once. Who knows, maybe our missing rewards are hidden somewhere in those changes too.

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I need that copium to keep hope!

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