I like this game but the Roll Queue is absolute garbage when you main as support. I lose many games when I play a pure healer because those who queue for DPS is lacking dps. Healers and tanks are doing fine in most games but then we have the dps, attacking tanks instead of healers and never switch to counter the enemy heroes, making us lose many games.
To only be able to watch as you lose is a horrible game mechanic and to queue as dps is a big no no because waiting 10 minutes to play dps for 10 minutes is really boring. Many games where I lose don’t need more heals, they need more damage.
The system is really bad when it forces healers to play heal + dps to actually get something done. I find myself switching to Baptise or a healer with ok damage to actually deal with the enemy, which isn’t the healers job to do.
To play a support in this game is really frustrating and often very boring because it doesn’t matter if you heal your team for 30+% damage taken and outhealing the healers on the opposite side. It feels very random when you win or lose in this game if you main as a support.
I feel that the DPS queue is really bad in this game because 80-90% play dps only because they find Tank/Support to be boring, which most kind of are ‘‘compared to dps’’, making the queue in to a russian roulette to if you get a good dps or a bad.