This is an apples to oranges comparison. Blizzard doesn’t have to provide the evidence against you—they can suspend or terminate a game license if you violate their terms (this is why I said read the EULA). For instance, when someone is banned for hacking/exploit programs, they do not state how they were caught, just that they have evidence of the violation.
I have no opinion on whether it was nonsense or not; I did not personally experience you breaking the rules and I did not review their evidence against you. What I know are these things:
- The penalty already ended but you want chat logs.
- Blizzard GMs are not fulfilling the chat log request and closing tickets.
- Auto-close on tickets generally means the GMs won’t discuss the matter any further.
- Feedback about the penalties/tickets/GMs doesn’t belong in the technical support forum. (see below)
Forum Code of Conduct
Discussing Disciplinary Actions
This category includes:
- Creating posts or threads to discuss disciplinary actions taken against a player, including chat logs and email correspondence between a player and a Game Master (GM)
- Creating posts or threads to discuss disciplinary actions taken against a character or account on the forums
If a player is found to have participated in such actions, they will:
- Be given a temporary ban from the forums, depending upon severity
Arguing about the situation or the specific language of my replies won’t change any of the processes Blizzard has in place. I’m off to focus on troubleshooting technical issues.