I’ve seen other similar posts about this, but making a new topic just in case.
Over the past week or so, I’ve been getting crashes in Overwatch with the “Your rendering device has been lost! Application closing!” error message. I’m on an AMD system, and have a 7800XT. I’ve seen others with similar or exactly the same hardware having the same issue. That, combined with the fact that I’ve done everything under the sun to troubleshoot this myself makes me 99% sure that this is an issue specific to Overwatch. Either AMDs drivers are disagreeing with the game, or the game is disagreeing with the drivers.
These crashes are only occurring on Overwatch, I’ve stress tested my GPU using games and software like OCCT, nothing happens. I’ve reinstalled my graphics drivers with DDU. The only thing I haven’t done is downgrade my drivers. Anyone else experiencing the same thing on similar hardware?
I have an AMD Ryzen 5 8400F 6-Core Processor and it crashes seemingly at random, my drivers are updated and sometimes i can play for 4 hours at a time and sometimes it crashes after 2 games and fully shuts down my pc. this doesn’t happen with any other game, if it’s just an overwatch problem i’d at least like to know rather than losing my mind thinking there’s some fix i haven’t found yet
I undervolted my gpu, now the problem is happening without my pc crashing, yet the game crashes still at seemingly random. Can I do ANYTHING to fix this?
I am also facing this same issue. I’ve done all the troubleshooting efforts you’d normally go through, checking temps, rollingback drivers, factory resetting display drivers and doing a fresh reinstall of drivers, verify/repair, uninstall/reinstall the game, and same thing keeps happening ONLY with Overwatch. Event viewer shows no other types of issues other than error event when the crash happens. GPU temp/usage logs show no spike in heat whatsoever before or during the crash, nor any fps drops. This problem has been reported many times, even going back a couple years ago. It’s not simply an overheating issue. As a PC tech, if this issue was brought to me I’d simply put that it’s nothing to do with the hardware, it’s honestly just Overwatch. If I can run dozens of different games and have absolutely no issue, except for the one single game, then that’s where the issue is. This issue also isn’t a vendor specific problem, it’s been reported across both major GPU vendors. At this point I’m at a loss of what possibly could be the solution on the end users side to fix it.
I have a 7800XT also, for the last ~3 weeks I have also been getting the same crash others are describing. Game freezes, screen goes black, desktop with a popup saying rendering device has been lost. It happens randomly after a few hours or a few games, but less after a crash has already happened. I have undervolted and underclocked gpu, downgraded drivers to November 2025, but also just crashed on those drivers as well as the newest Feb,26,2026 drivers. It’s kinda crazy there’s nothing more done about it yet but its sooo annoying and exclusive to Overwatch for myself rn. None of my friends are crashing at all but I get it atleast 3 times a night regardless of driver version. hope some info is found or something soon
I have also been having issues with crashing. My GPU is a 7800XT, temps are stable, I have tried undervolting, removing overclock, increasing fan speed, closing all other applications, and downgrading drivers, switching from battle.net to steam launcher, but nothing works. Only this game crashes; nothing else on my computer even stutters. Sometimes I can hear that I am about to crash by audio stutters, but no set time or temp on the game signifies I will crash. Happens like 3-4 times a night. Would love an update on this issue.
Before others post about using standard tuning (default settings for GPU) I have tried this and also continually crash due to this bug. Undervolting would solve somewhat of a heating issue, but between both undervolting and using default setups for GPU settings, it continually crashes no matter what settings you use. I will attempt to continue troubleshooting and hopefully figure out something and keep this thread updated with findings.
I’ve been having this issue for probably over a month now (around the time the new season started) and I have tried literally everything I can think of to try and fix this. I’ve tried underclocking, scan and repair, updating drivers, rolling back drivers, lowering graphics, hell I had to get my laptop checked up and fixed recently and had to reinstall ow all over again and I STILL had this problem. I was told everything was fine on my laptop but I’m still having this issue. I’m the only one out of my friends who is having this issue so I don’t even know if its a ow thing or a software thing. I never make forum post but I’m at my wits end trying to fix this problem, I just want to play the game but this issue literally makes that impossible.
Then I recommend tracking down what you believe triggers the crash (make sure you can reproduce it) and then reporting it in Bug Report. Blizzard doesn’t do the one-on-one troubleshooting with diagnostic files anymore. Also, keep in mind that I don’t work at Blizzard; I’m a volunteer providing advice on how to proceed.
You can try increasing your TdrDelay in the registry. This gives your system longer to resume communication before crashing. Tdr = Timeout detection and recovery.
Navigate too - HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers in reg-edit.
If TdrDelay key exists which is likely, double-click on it and change it’s value up too 8 or 10..
If TdrDelay does not exist, add the key by: Right click → New → DWORD (32bit Value) then double click it and change the value and restart your pc.
Likely this wont fix the problem seeing how widespread it seems but worth a try.
Coming back to this post after a few days of troubleshooting and trying to track down what exactly causes the issue. Unfortunately there hasn’t been a log that I could reproduce that show’s what’s causing the crash, just that (in my specific case) AMD gpu has crashed. As a last ditch effort I reinstalled Windows just to start fresh and see if that’d solve whatever issue OW has. Sadly this did not do anything and proceeded to continue having my “render device lost”. However I have been able to stabilize the game and be eligible to play it with a few tweaks in Overwatch settings. What has worked for me is changing to DX12 and putting the game in fullscreen and not windowed (borderless). This has let me atleast play for a couple days without any issues other than random graphical bugs, and occasional stutters. Unsure if this is a true solution to our problem, or just makes the crashes less frequent.
Yeah same, its gotten worse and worse for me. It happened once a night weeks ago and now it can be up to 5 times a night all within like 10 mins of each other, ill crash 3 times in the same comp game, ive lost countless times to this. Only this game crashes, no stutters or high temps or anything that I have ever seen as a cause for this. So frustrating.
So this does seem to help reduce the amount of crashes that occur, however they still occur. I was able to play for almost 6 hours before my first crash. I even took my laptop back in to see if anything was wrong, they told me that it might be a problem with the RAM, thankfully I was able to get my hands on the RAM that I needed and I was able to upgrade my RAM from 16gb to 40gb. I was told everything was fine with my laptop (they even replaced my broken RAM stick) both software and hardware wise; however, I ended up crashing after about an hour before trying these settings. I’m genuinely at a lost at to what exactly about the game is causing these crashes, at this point I can only see this as a issue with the game because I have literally tried everything I can to try and stop this from occurring but nothing is working. This problem is so frustrating, I just want to play this game on the weekends with my friends but idk if I can with these crashes. I really hope that if this is a problem with the game that this gets fixed ASAP but I don’t know how to make Blizzard aware of this problem to the point where they actually look into it. If anyone manages to find a solution to this pls keep this thread updated because I really just want to be able to play this game again.
6700 XT here. Same problem. I’ve never had this issue before the major February Overwatch update. It’s been non stop crashes since then and I’ve tried every possible solution. Nothing works. I only crash with Overwatch. Every other game runs completely fine.
